Refund Policy

This Refund Policy ("Policy") outlines the terms and conditions for refunds and cancellations related to purchases made on the pmupibojaro website (pmupibojaro.com). We strive to ensure our customers are fully satisfied with our services and products. This Policy is designed to be fair to both our customers and our business.

1. Subscription Services

Cancellation of Subscription

You may cancel your subscription at any time by accessing your account settings on our website or by contacting our customer support team. Upon cancellation:

• Your subscription will remain active until the end of the current billing period.
• You will not be charged for subsequent billing periods.
• No partial refunds will be issued for the remaining days in your current billing period.
• You will continue to have access to subscription benefits until the end of your paid billing period.

Refund Eligibility for Subscriptions

We offer refunds for subscription services under the following circumstances:

To request a refund for an eligible subscription, please contact our customer support team with your order number and the reason for your refund request.

2. One-Time Purchases

Digital Content

Due to the nature of digital content, all sales of downloadable articles, guides, e-books, or other digital materials are final and non-refundable once the download has been initiated or access has been granted, except in cases where:

• The content is materially different from its description.
• The content is corrupted or cannot be accessed due to technical issues on our end.
• You have not downloaded or accessed the content within 30 days of purchase.

Refund requests for digital content must be submitted within 7 days of purchase, along with a detailed explanation of the issue.

Physical Products

For physical products purchased through our website (such as merchandise or printed materials):

• Items may be returned within 30 days of delivery for a full refund.
• Products must be in their original condition, unused, and in their original packaging.
• Customers are responsible for return shipping costs unless the item was received damaged or defective.
• Once we receive and inspect the returned item, we will process your refund within 10 business days.

3. Event Tickets and Webinars

For virtual or in-person events and webinars:

• Full refunds are available up to 14 days before the scheduled event.
• 50% refunds are available between 13 days and 7 days before the event.
• No refunds are provided within 6 days of the event.
• Ticket transfers to another person are permitted at no additional cost up to 48 hours before the event.

In case an event is canceled or rescheduled by pmupibojaro:

• For cancellations, you will receive a full refund automatically.
• For rescheduled events, you can choose to attend on the new date or request a full refund.

4. How Refunds Are Processed

All approved refunds will be issued using the original payment method. Refund processing times vary depending on your payment provider:

• Credit/Debit Card: 5-10 business days
• PayPal: 3-5 business days
• Bank Transfer: 5-7 business days

For purchases made through app stores (such as Apple App Store or Google Play), refunds must be requested directly through those platforms according to their respective refund policies.

5. Exceptions and Special Circumstances

We understand that exceptional circumstances may arise. If you experience any of the following, please contact our customer support team for consideration outside our standard refund policy:

• Technical issues preventing access to our service (with documentation)
• Unauthorized purchases
• Medical emergencies (documentation may be required)
• Service outages exceeding 24 hours

Each exception request will be reviewed on a case-by-case basis. pmupibojaro reserves the right to make the final decision regarding refund eligibility in special circumstances.

6. Promotional Offers and Discounted Purchases

Products or services purchased with promotional codes, during special offers, or at discounted rates may have different refund terms:

• Items purchased at a discount of 50% or more are generally non-refundable.
• Free trial conversions to paid subscriptions follow our standard subscription refund policy.
• Bundle purchases may be eligible for partial refunds if only specific items in the bundle are being returned, at our discretion.

7. Abuse Prevention

pmupibojaro reserves the right to refuse refund requests from customers who abuse our refund policy. Examples of refund policy abuse include:

• Requesting excessive refunds over a short period of time
• Consuming a substantial portion of content and then requesting refunds
• Repeatedly subscribing and canceling to access premium content
• Making false claims about products or services

8. Changes to This Policy

We may update our Refund Policy from time to time. We will notify you of any changes by posting the new Refund Policy on this page and updating the "Last Updated" date. You are advised to review this Refund Policy periodically for any changes. Changes to this Refund Policy are effective when they are posted on this page.

9. Contact Us